All human creations have flaws, and you can find a lot of them in software programs. It’s almost impossible to make a perfect software application especially if it’s a complex one. Also, creating and maintaining is very difficult that’s why a program requires multiple programmers to work on it. Because of this, the errors made by the programmers become a bug, which causes problems for the system to work properly. If you want to prevent bugs from causing your system to malfunction, you need to get a bug tracking software.
There’s more to bug tracking software than just resolve bug problems. This also lets you monitor the project’s status too. You’ll be able to monitor your team’s efforts in resolving bug problems, the progress of the project, project metrics, and more.
Bug trackers also let you divide your team to work on different kinds of issues. Bugs can arise in different parts of the system so it is important that you have programmers to monitor each of them. With bug tracking systems, new members on your team will be able to catch up with the system’s history and progress. Since bug trackers keep track of the past problems of the system, a new member will know which issue to work on.
Bug tracking software can also be used for creating a database so that your team can see the previous methods used to resolve bug reports. Doing this will give your team an easier time in resolving new, similar issues to the ones before. Just by checking on what method was used to resolve the old issue you’ll have an idea on how you’ll resolve a new, similar issue.
Generating reports could also be a good use of bug tracking software. With this management tool, managers won’t need to spend heaps of time on paper works; instead they can use that time to do a better job on managing the workplace. You can also use this in appraising your employees.
Tracking system issues is not an easy job. If you don’t use bug tracking software, it will be hard to keep track of bug reports, resolved bugs, and other issues in your system. Your system could slowly be dysfunctional if bugs and bug reports aren’t properly monitored. So get a bug tracking system now if you want a better performance from your system and your maintenance group, and less problems that hinder your system from functioning properly.